Bakerst fra høyre: Revisjonsleder John Arild Gundersen, Aker BP, Ole Morgen Løge, Offshore Qualific, Rune Meinich-Bache, Vår Energi, Maj Brit Fjermestad, Equinor, Øyvind Solberg, Equinor, Thea Blume, OFFB og Stein Atle Puntervoll, ConocoPhillips. Foto: Qualific
The petroleum regulations state that all operators on the Norwegian continental shelf are obliged to ensure that the helicopter suppliers follow current regulations. This means that they must comply with national regulations, applicable standards, Offshore Norway's industry guidelines, as well as the operators' own contract requirements.
The operator companies have developed a joint framework and are collaborating on a joint audit of the suppliers who offer helicopter services on the Norwegian continental shelf. Offshore Qualific – a subsidiary owned by the industry organization Offshore Norway – is responsible for coordinating the work between the operators
Several companies representated in the team
Recently, the annual joint audit of CHC Helikopter Service AS was carried out. A team consisting of representatives from the operating companies Aker BP, Equinor, Vår Energi and ConocoPhillips held the official responsibility, with a large number of people involved in addition to the ones mentioned.
OFFB is thus represented in the audit team by Thea Blume. Blume is a former helicopter pilot, and is naturally our resource in aviation, in addition to her roles as chief of staff and operator contact.
- It was very good to see how well the audit team works together towards a common goal of maintaining the good routines for security, says Blume.
The annual audit is a comprehensive program that covers all disciplines within helicopter operations. The CHC audit covers the head office at Sola and the bases in Kristiansund and Brønnøysund.
Pictured, back from right: Audit manager John Arild Gundersen (Aker BP), Ole Morgen Løge (Offshore Qualific), Rune Meinich-Bache (Vår Energi), Maj Brit Fjermestad (Equinor), Øyvind Solberg (Equinor), Thea Blume (OFFB) and Stein Atle Puntervoll (ConocoPhillips). Photo: Offshore Qualific
Energistafetten henter inspirasjon fra Holmenkollstafetten og stemningen i Tour de France, og ble i år arrangert for første gang av Bedriftsidretten i Rogaland, sammen med en rekke frivillige fra organisasjonens støttespillere.
OFFB ble utfordret til å stille av medlemsselskapet Aker BP like etter påske, og tokt utfordringen på strak arm. Arrangementet fikk full uttelling med knallvær og fulltegnet deltakerliste.
– Vi er imponert over hva arrangørene har fått til. De lyktes på alle områder. God informasjon, god logistikk, masse folk og enormt god stemning. Det var rett og slett veldig kjekt, skryter Brigt Nesheim.
Hvert lag skulle løpe ti etapper. OFFB stilte med åtte stykker; Thea Blume, Magnus Klem Husebye, Brigt Nesheim, Marlén Jünge, Jone Nevøy, Otto Galta, Ole Jacob Haug og Therese Hansen. Otto Galta meldte seg til å ta tre etapper på rappen.
Det slo egentlig bare positivt ut på sluttresultatet – cirka midt på treet totalt sett.
Det viktigste var imidlertid å delta, presiserer Nesheim.
– Det kjekkeste var å møte hverandre og skape en god sosial arena utenfor kontoret, treffe kjentfolk fra medlemsselskapene i OFFB, samarbeidspartnerne våre og heie hverandre fram. Nå håper vi at flere har lyst til å henge seg på neste år, sier han.
“It is actually quite unique for operating companies to meet in this way and to share knowledge between each other – about what has worked well and what hasn’t. There is plenty of room for openness and honesty,” says Dag Normann Aasjord, the forum’s secretary.
Aasjord has held this position since 2012, and he is also a second line on-duty emergency response manager and head of OFFB’s competence centre. The forum’s leadership circulates among its members.
The forum’s purpose is to provide an arena for exchanging knowledge and expertise within the field of emergency preparedness and response for OFFB’s members. It is also an advisory body to the emergency response organisation’s managing director.
Topics ranging from plan development, training and exercise, courses and expertise, to the handling of actual incidents, organising emergency response tasks, and the standardisation of solutions to common problems, are being discussed within the forum.
Dag Normann Aasjord
Learning beyond and across At the 50th meeting, Gassco, Wintershall Dea, DNO, Shell, OKEA, Sval Energi, Aker BP, Wellesley and Neptune Energy were represented, together with several members of OFFB’s staff.
In addition to an update on OFFB’s operations and work in progress, the technical forum got a review of how one of OFFB’s members handled an incident last winter which triggered mobilisation. The expectations and challenges related to a collaboration agreement within the industry on how to handle major oil spills were also presented and discussed.
The latter resulted in a separate working group now being established to ensure a common approach among OFFB's members.
“Working groups have already been established in several other areas, including human resources, communication, CIM and now also action management,” says Aasjord.
Different, but with common challenges There is no hiding the fact that the operators constituting the emergency response collaboration are different, both in terms of size, ownership, culture, activity and organisation.
“Nevertheless, there are many common features, and everyone has something to learn from each other, whether we are big or small. There is no requirement that we should all be the same,” Aasjord clarifies.
Kåre Olav Oftedal, HSE advisor at Gassco, has been a member of the technical forum since 2016 and its leader since 2021. He believes it is important to meet the other operators on a regular basis.
“This year, it has been exciting to get Aker BP in as a new member of OFFB and in the technical forum, and there are always current issues to discuss with each other. It is useful to bring the professionals of OFFB and the members together,” says Oftedal.
Ole Jacob Haug
Further development
Managing director of OFFB, Ole Jacob Haug, praises the effort that has been put into the technical forum since its inception in 2010.
“The advice and feedback from our members have been, and are, very useful in ensuring that the administration develops its emergency preparedness and response in a way that works well for all members, regardless of size and activity,” says Haug.
Fra venstre: Harald Kvernstrøm (Aker BP), Marlén Jünge (OFFB), Knut Øystein Sørmo (Aker BP), Ole Jacob Haug (OFFB), Leif Gunnar Hestholm (Aker BP) og Pål Erland (OFFB).
“During the fall of 2022, we started a tendering process among suppliers of emergency services to Aker BP. We were looking for a contractor which was able to offer high-quality emergency response expertise, had extensive experience, a robust organisation and a close collaborative relationship with other operators and emergency entities,” says Marit Blaasmo, senior vice president for people & safety at Aker BP.
“Aker BP places high demands on its emergency response organisation, and we expect a new partner to further strengthen and develop our emergency preparedness system. We chose the Operator’s Association for Emergency Response (OFFB), a membership-based organisation which – including Aker BP – now comprises nine operators. We are looking forward to a good and close collaboration,” Blaasmo says.
Aker BP is engaged in exploration and production of oil and gas on the NCS. Measured in terms of production, it is one of the largest independent listed oil companies in Europe. The company is the operator of six Norwegian field centres: Alvheim, Ivar Aasen, Skarv, Edvard Grieg, Ula and Valhall, and has a license share in the Johan Sverdrup field. It has extensive plans for growth.
Together with its partners, Aker BP submitted a total of ten plans for development and operation (PDO), and one plan for installation and operation (PIO) to the Ministry of Petroleum and Energy (MPE) in December 2022. These plans amount to a total investment of more than NOK 200 billion. The development projects, together with a range of initiatives to increase production and efficiency, lead Aker BP to expect its production to grow from today’s 400,000 barrels per day to around 525,000 barrels in 2028.
Aker BP’s head quarter is located at Fornebu outside Oslo. The company also has offices in Stavanger, Trondheim, Harstad and Sandnessjøen.
“We greatly appreciate having a new, big member on board the OFFB. This as a unique opportunity to further develop our emergency response collaboration, for our members, Aker BP and the NCS,” says Ole Jacob Haug.
The OFFB is a member-led emergency response organisation, run by A/S Norske Shell, DNO, Gassco, Neptune Energy Norge, OKEA, Sval Energi, Wellesley Petroleum, Wintershall Dea, and now, Aker BP.
Since its beginning in 2009, OFFB has provided professional 2nd line emergency response services and support to our member companies’ strategic emergency response management, and forms an integral part of their emergency response systems. OFFB also acts as a resource and expertise centre to all its members.
Caption, from left: Harald Kvernstrøm (Aker BP), Marlén Jünge (OFFB), Knut Øystein Sørmo (Aker BP), Ole Jacob Haug (OFFB), Leif Gunnar Hestholm (Aker BP) and Pål Erland (OFFB).
Jakob Inge Kristoffersen has worked as a psychologist for more than 40 years. He possesses decades of experience from major accidents and disasters, and the training and follow-up of emergency personnel, both in Norway and abroad.
On Wednesday the 30th of November, the specialist from Clinic for crisis psychology in Bergen, of which OFFB has had a collaboration agreement for a number of years, shared his expertise with the participants gathered at the Competence Centre.
Kristoffersen talked about incidents which have stuck in the collective memory of the Norwegian people over the recent decades. When asked about the emotional reactions among emergency personnel, he admitted that tears may flow, even on his cheeks, when faced with people who have been exposed to the worst horrors imaginable.
“I have never been criticised for this. So I suppose it is OK, even for less experienced personnel, to react emotionally. But if one manages to stay focused on the tasks at hand, it helps keep the impact of the tragedies at bay,” Kristoffersen says.
Facts, not feelings A gathering of 50 people with various emergency management tasks within OFFB and the oil and gas companies were introduced to how they should prepare for the handling of critical incidents, acute and long-lasting stress reactions, management and follow-up, principles for psychological first aid, taking care of those affected and their next of kin, psychological preparedness planning, lessons learned at the centres for evacuees and next of kin, consequences for the company and its employees, and how to be prepared – on an individual level and as a team and a company.
Many are afraid of making mistakes when interacting with those affected and their next of kin. But the worst thing one can do is to do nothing. In general, people rarely do anything that is totally wrong, Kristoffersen reassures.
During the initial stages after a critical incident, it is vital that the survivors and those affected are looked after – for instance at a reception centre or a centre for evacuees and next of kin – where they can feel safe, and are allowed to wind down and thus reduce the stress.
To reduce stress immediately after an incident is essential. The professional term for this is activation.
“Good and factual information is more important than talking about feelings. One should delay the verbal expression of thoughts and emotions. It is much better to ask about what happened, and what the person has done,” he advises.
People react very differently to crises. Most individuals stay calm. Experience also shows that the number of people affected by incidents is usually much higher than expected. Far more people than we imagine are often impacted by critical incidents.
The paradox of support When critical incidents occur, large resources are usually mobilised in the early stages to take care of those affected and their next of kin. This is good. But as time goes by, the need for support often increases, while the availability of support and aid decreases.
“Experience from the last 20 years shows that the need for help and support stretches over a long period of time. Which means that help must continue to be available,” says Kristoffersen.
According to the psychology specialist, many companies have assigned a next of kin contact person as a liaison between the company and the affected families. This is a good thing. But these contacts need initial training, to prepare and equip them for conducting their role.
It is especially important that people within the companies – both colleagues and managers – are aware of their existence. And all parties must be aware that their tasks demand time, and will take up some of their working hours.
“For how long should they conduct this role? Three weeks? No, the time horizon should be one year,“ Kristoffersen says.
Taking their responsibility seriously Head of the Competence Centre, Dag Normann Aasjord, is very pleased with the interest shown for attending the course. In his opinion, it demonstrates that the handling of reactions to crisis incidents is a relevant subject to OFFB’s members.
“The content of the course is of direct relevance to the safeguarding of personnel involved in incidents and crises, and our members are taking their responsibility seriously. We have a good collaborative partnership with the Clinic for crisis psychology, and Jakob Inge Kristoffersen has a long and unique experience,” says Aasjord.
Courses offered by the Competence Centre are also good arenas for exchanging experience, and the members take the opportunity to make contact with each other during the breaks.
Beredskapskonferansen arrangeres i år for 14. gang og gjennomføres på Clarion Hotel Stavanger.
Konferansen starter med en uformell sammenkomst for deltakere og utstillere mandag 12. september klokken 19, før man gyver løs på to fulle dager med beredskapsfaglige spørsmål og problemstillinger.
Det settes naturligvis også av godt med tid til faglige diskusjoner og sosialt samvær i pauser, lunsjer og under konferansemiddagen 13. september.
Årets program har fire hovedtemaer:
Kapasitet og kompetanse innen beredskap
Aksjonsledelse i forbindelse med langvarige hendelser
Covid-19 – håndtering og læring
Trusselbildet i det norske samfunnet
På scenen møter sterke foredragsholdere fra Industri Energi, Ravyn, Petroleumstilsynet, Equinor, Kystverket, NOFO, Luftforsvaret, Safetec, Vår Energi, Folkehelseinstituttet, Odfjell Technology, PST, Universitetet i Stavanger, Direktoratet for samfunnssikkerhet og beredskap (DSB).
Mer informasjon om programmet og påmelding finner du her:
“OFFB offers the best solution for emergency preparedness, both in terms of experience and breadth of services. OFFB was therefore a natural choice for us, when we start drilling our second own-operated well on the Norwegian continental shelf this summer, in the Copernicus prospect off Brønnøysund in Nordland county,” says Marek Woszczyk, general manager of PGNiG Upstream Norway.
The Norwegian company is wholly-owned by Polskie Górnictwo Naftowe i Gazownictwo SA, which is the biggest petroleum exploration and production company in Poland. PGNiG was listed on the Warsaw Stock Exchange in 2005, and the Polish state is its biggest shareholder.
PGNiG Upstream Norway has been active on the Norwegian continental shelf since 2007. The company has expanded through a series of successful investments and acquisitions. In 2021, it acquired INEOS E&P Norge.
The main objective of PGNiG Upstream Norway is to secure the supply of gas and oil to the PGNiG Group. The hydrocarbons will be transported to Poland through the Baltic Pipe. Together with its partners, PGNiG Upstream Norway has participated in the drilling of more than 50 exploration- and production wells, resulting in significant oil and gas discoveries such as Ærfugl, Shrek and Warka.
PGNiG Upstream Norway holds shares in nine producing fields on the NCS today. These are Skarv, Morvin, Vilje, Vale, Gina Krog, Skogul, Ærfugl, Kvitebjørn and Valemon. It also has shares in seven projects with plans for development: Ærfugl phase 2, Gråsel, Duva, Tommeliten Alpha, King Lear, Alve Nord and Shrek. The company holds shares in a total of 60 licenses on the NCS.
PGNiG Upstream Norway’s head office is in Stavanger.
Managing Director of OFFB, Ole Jacob Haug, and general manager of PGNiG Upstream Norway, Marek Woszczyk.
Peter Wessel Cupen er Norges største håndballturnering og arrangeres hvert år i Larvik. Her konkurrerer de beste lagene i aldersgruppen 12 til 16 år fra hele landet.
KFUM Stavanger J07 stilte med to lag. KFUM Håndball Stavanger – 1 spilte finalekamp mot Årsta AIK HK og vant 17 – 14. Andrelaget hadde også en strålende innsats og ble nummer to i sin pulje – etter å ha blitt slått ut i sekstendedelsfinalen etter en jevn kamp.
OFFB har vært stolt sponsor av laget siden oppstarten og OFFBs HMSK/HR-leder var hovedtrener for laget de fem første årene. Jentene trener fire dager i uken, i tillegg til kamper.
“It is essential to meet in peacetime, as we call it, to connect with those responsible for planning and executing various tasks in crisis situations, and to secure a common, complete understanding. This makes it easier to find each other when it really counts,” says Pål Erland, Neptune Energy’s point of contact and emergency response manager at OFFB.
This is not the first time OFFB and Neptune Energy assemble collaborating actors for an emergency preparedness gathering in Florø. But the pandemic has made it more difficult to meet in person.
Erland is very pleased that 30 people from Neptune Energy, A/S Norske Shell, Avinor, Kinn municipality, Securitas, Quality Hotel, the police, Equinor, Bristow and Sintef were able to dedicate this day to get to know each other better, to discuss professional issues and enhance their skills.
This year’s assembly was particularly focused on collaboration at the operators’ centre for evacuees and next of kin (OSEP) in Florø. Kinn’s municipal chief physician Kjell-Arne Nordgård and Truls Eide, professionally responsible doctor at Neptune Energy, presented their own roles and gave advice on how to interact.
Against the backdrop of the war in Ukraine and the threat level in Norway, representatives from Norway’s oil and gas industry were also introduced to ways of handling these challenges.
“Neptune Energy, Avinor, the police, Equinor and research director Maria Bartnes at Sintef all gave valuable input on various topics, and suggested tools we can utilise in our coming emergency planning activities. The key points are to prepare oneself, and to exercise and practice together with relevant actors,” Erland says.
“When does a crisis actually end?” professor Odd Einar Olsen asks, rhetorically.
For those affected, it may never end. For those who have an operative role in handling the crisis, the answer is: When the fire is extinguished and everyone’s gone home.
But putting out the fire does not necessarily mean that the crisis is over.
“Politically speaking, the crisis is not over until trust is restored. Which implies that people must have faith in the crisis management, accept what has happened, and believe in the involved parties’ representation of the events. It also means that people are willing to accept the findings of the investigations,” Olsen says.
A credible ending may therefore be the result of a long-lasting process.
A neglected topic in the literature on crisis management On February 23, OFFB assembled emergency response personnel, from the second-line operational and third-line strategic levels, for a workshop on strategic emergency management beyond the initial phases of a crisis. The workshop took place at the OFFB’s offices at Forus outside Stavanger, and was initiated and chaired by the Competence Centre’s staff.
Odd Einar Olsen gave a though-provoking presentation of the political dimension of crisis management, and the art of ending a crisis. He was followed by Øistein Johannessen, vice president of communications at Equinor, who shared Statoil’s learnings from the handling of the helicopter accident near Turøy island, North-East of Bergen, in 2016.
Olsen is a professor of risk management and societal safety at the University of Stavanger, and has researched and written a number of textbooks on crisis management and media coverage of crises. In addition to this, he has 20 years of experience from relief work, crisis handling, development aid and technology transfer in 18 countries, working for the United Nations and the Norwegian Refugee Council.
He believes the closing of a crisis is a neglected topic, both in textbooks and political documents - despite the fact that it will affect how the crisis is understood and explained in the future, and the reputation of those responsible for handling the events.
“The focus of the literature on crises, is first and foremost on preparedness and the handling of a crisis itself. When it comes to ending a crisis, it mostly concerns the debriefing of staff and the learning afterwards. Very little is written about the political closing of crises, and the risks involved when this is handled in a poor manner,” Olsen says.
Big crises do not end by themselves. Someone will have to declare them being over. Professor Odd Einar Olsen would like to see a clear and well-considered strategy.
Clear and well-considered strategies wanted This is a subject that should be addressed, he believes. Big crises do not end by themselves. Someone will have to declare them being over. By then, both operational and political tasks should be completed, preferably in parallel. At the same time, the public – the media included – should perceive the crisis to be over. When an ending is declared too soon or in the “wrong” manner, big problems will loom in the aftermath.
Classic examples include the offshore platform Alexander Kielland capsize in 1980, the plane crash near Mehamn in 1982, and the ferry disasters Scandinavian Star in 1991 and Estonia in 1994, he argues.
“The common features of these incidents were: Many casualties and massive attention at the time. Many were left with the impression that not all the facts were included in the investigations, and new information not taken into consideration later on. The identification of scapegoats was disputed, and the events attracted a lot of media attention,” Olsen points out.
Could these discords and problems afterwards have been avoided? It is difficult to say for certain. It is also difficult to produce a consistent scenario for how to achieve an acceptable ending, he admits. Each incident will have its own distinctive characteristics and challenges.
Doing the right things is not enough, Olsen adds. Credibility is also about form, content and trust. The closing process also involves other actors than those engaged in operational tasks. The real acid test is whether the general public accepts that the crisis is over.
“I would like to see a clear and well-considered strategy for how this can be achieved,” the professor says.
“Do not underestimate the follow-up work” Øistein Johannessen, vice president of communications at Equinor, was invited to share experiences from the way Statoil’s emergency response organisation handled the helicopter crash at Turøy, which happened on April 29 in 2016. Two pilots and eleven passengers lost their lives in the most serious accident within the Norwegian oil and gas industry since the turn of the millennium.
“Do not underestimate the follow-up of next of kin,” he advises.
Crises and serious incidents will leave a deep imprint on the organisation for a long time afterwards, Øistein Johannessen says.
Be sure to have clearly defined roles, tasks and reporting lines. Prioritise those directly affected, and the people closest to them. Do not underestimate their insecurity. Have sufficient staff available. Put internal resource personnel to use. Be consistent in your communications. And exercise!
“Crises and serious incidents will leave a deep imprint on the organisation for a long time afterwards, both on a human level and on the company’s security efforts. Serious incidents are both epoch-making and defining events,” Johannessen says.
Continuous improvement and progress The Operator´s association for emergency response (OFFB) is working continuously to improve and develop itself. It is constantly seeking new knowledge – both from academia and from other organisations’ handling of real incidents.
The workshop is part of a goal-oriented effort to further develop work tools and training- and exercise concepts for crisis management beyond the initial phases. This is a focus area for OFFB in times to come.
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